OKBet15 Privacy Policy

1 Introduction

OKBet15 is committed to protecting the privacy and personal data of every player who uses our platform. This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

This Policy applies to all personal data collected through the OKBet15 website, mobile application, customer support channels, and any other touchpoint through which you interact with OKBet15. It should be read together with our Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Personal Data We Collect

OKBet15 collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we may collect include:

2.1 Identity and Contact Information

• Full legal name, date of birth, and gender;
• Residential address (including city, province, and postal code);
• Email address and mobile phone number;
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license) submitted for KYC verification.

2.2 Financial Information

• Payment method details, including GCash account numbers, PayMaya account details, and bank account information (BPI, BDO, Metrobank);
• Transaction history, including deposit amounts, withdrawal requests, and bonus redemptions;
• Source of funds documentation where required for compliance purposes.

2.3 Account and Gaming Activity Data

• Username, password (stored in encrypted form), and account preferences;
• Game history, wagering records, and session data;
• Responsible gaming settings, including deposit limits and self-exclusion records;
• Customer support communications and complaint records.

2.4 Technical and Device Data

• IP address, device type, operating system, and browser type;
• Geolocation data (country and region level) for access control purposes;
• Cookies and similar tracking technologies as described in Section 7.

3 How We Collect Your Data

OKBet15 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the OKBet15 platform, including through cookies, log files, and analytics tools;
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from security partners, and payment data from payment processors such as GCash and PayMaya;
• Public sources: Publicly available information used to verify your identity or assess compliance risk where permitted by applicable law.

4 Purpose of Processing Your Data

OKBet15 processes your personal data for the following specific purposes:

5 Legal Basis for Processing

OKBet15 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you have agreed to, including account management and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and gaming regulatory requirements;
• Legitimate interests: Processing necessary for OKBet15's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data privacy rights;
• Consent: Processing based on your freely given, specific, and informed consent, including for direct marketing communications. You may withdraw your consent at any time by contacting our support team.

6 Data Sharing and Disclosure

6.1 Service Providers

OKBet15 may share your personal data with trusted third-party service providers who assist us in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on OKBet15's instructions and in accordance with applicable data privacy laws.

6.2 Regulatory and Legal Disclosure

OKBet15 may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable Philippine law, a valid court order, or a lawful regulatory request. OKBet15 will notify you of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of OKBet15's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.

6.4 No Sale of Personal Data

7 Cookies & Tracking Technologies

OKBet15 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform usage. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled without affecting platform functionality;
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the OKBet15 platform, helping us improve performance and user experience;
• Preference cookies: Used to remember your platform settings and preferences, such as language and display options;
• Marketing cookies: Used to deliver relevant promotional content about OKBet15 games and offers, where you have provided consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the OKBet15 platform.

8 Data Retention

OKBet15 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business necessity. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Customer support records: Retained for three (3) years from the date of the last interaction;
• Marketing data: Retained until you withdraw your consent or request deletion, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual player.

9 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by OKBet15:

To exercise any of these rights, please contact OKBet15's Data Protection Officer using the contact details in Section 14. OKBet15 will respond to all verified requests within thirty (30) days. We may require proof of identity before processing your request.

10 Data Security

OKBet15 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the OKBet15 platform;
• Encrypted storage of passwords and sensitive account credentials;
• Access controls limiting personal data access to authorized OKBet15 personnel on a need-to-know basis;
• Regular security assessments and vulnerability testing of platform infrastructure;
• Incident response procedures to detect, report, and address personal data breaches promptly.

11 Children's Privacy

The OKBet15 platform is strictly intended for individuals who are 21 years of age or older. OKBet15 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered an account on OKBet15, please contact our support team immediately so that we can investigate and take appropriate action.

12 Third-Party Links

The OKBet15 platform may contain links to third-party websites or services for informational purposes. OKBet15 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by OKBet15 through its own platform and services.

13 Updates to This Privacy Policy

OKBet15 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where changes are material, OKBet15 will notify you via the email address associated with your account and/or by posting a prominent notice on the platform prior to the changes taking effect.

Your continued use of the OKBet15 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. The date of the most recent update is always displayed at the top of this page.

14 Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by OKBet15, please contact our Data Protection Officer (DPO):

OKBet15 Data Protection Officer
Email: [email protected]

For general customer support inquiries, you may also reach our team at: [email protected]

Our support team is available 24 hours a day, 7 days a week. Please include your registered account username and a clear description of your request to help us assist you as efficiently as possible.